Refund policy

Refund Policy

At REVANE Supplements, we stand behind the quality of our formulas and want you to feel confident incorporating REVANE into your daily routine. That’s why every eligible first order is backed by our 60-Day Revane Promise.

Our 60-Day Revane Promise

Great results come from consistency. Supplements often need time to become part of your routine and for you to determine how well they work for you. That’s why we ask that you use your REVANE product consistently for at least 30 days before making your decision.
How it works:

* Give your REVANE product a fair try for the first 30 days following your order date.
* Use the product consistently and according to the directions provided on the label.
* If, after the first 30 days, you are not satisfied with your experience, you may request a full refund any time between day 30 and day 60 from your original order date.
* If approved, we will refund the purchase price of the eligible product.
* You do not need to return the opened bottle.
  Please note: Refund requests under the 60-Day Revane Promise are accepted only between day 30 and day 60 following the original order date. Requests submitted before day 30 or after day 60 are not eligible under this guarantee.

Eligibility

The 60-Day Revane Promise is designed to give new customers the opportunity to try REVANE with confidence.
To qualify:

  •  The guarantee applies to your first order with REVANE Supplements only.
  • It covers your first purchase of each eligible REVANE product included in that first order.
  • The guarantee becomes void once a second order has been processed.
  •  A second order includes both a new individual purchase and a recurring subscription shipment.
  • By placing another order or allowing your subscription to renew into a second shipment, you are indicating that you have chosen to continue using the product.
  • Refund requests must be submitted between day 30 and day 60 following your original order date.
  • The guarantee applies only to purchases made directly through the official REVANE website.
  • REVANE Supplements reserves the right to limit or deny refund requests in cases of suspected fraud, abuse, misuse of the guarantee, duplicate requests, or other unusual purchasing activity.

How to Request a Refund

To request a refund under the 60-Day Revane Promise, contact our customer support team at [support@tryrevane.com](mailto:support@tryrevane.com) and include:

  • Your full name
  • Your order number
  • The email address used to place your order
  • The product you are requesting a refund for
  • Your reason for requesting a refund, if you would like to share it. Feedback is optional, but it helps us continue improving our products and customer experience. Our customer support team will review your request and typically respond within 1–3 business days.

Refund Processing

Once a refund has been approved, it will be issued to the original payment method used for the purchase. For credit cards, debit cards, Shop Pay, and other supported payment methods, approved refunds are typically processed within 5–10 business days. After we issue the refund, your bank, payment provider, or card issuer may require an additional 2–5 business days for the credit to appear on your account.
If more than 10 business days have passed since your refund was approved and you still have not received it:

1. Check your bank account or card statement again.
2. Contact your bank, card issuer, or payment provider to confirm whether the refund is still processing.
3. If you have completed both steps and still cannot locate the refund, contact us at [support@tryrevane.com](mailto:support@tryrevane.com) and our team will assist you.

Damaged, Defective, or Incorrect Orders

Please inspect your order as soon as it arrives. If your order arrives damaged, defective, or contains an incorrect product, contact us as soon as possible at [support@tryrevane.com](mailto:support@tryrevane.com).
Please include:

  • Your order number
  • A clear photo of the damaged, defective, or incorrect product
  • A brief description of the issue. Once verified, we may provide a replacement at no additional cost or issue a refund, depending on the circumstances and your preference. Claims involving damaged, defective, or incorrect products are handled separately from the 60-Day Revane Promise and do not require you to wait until day 30 to contact us.

Returns and Non-Returnable Items

Because REVANE products are consumable dietary supplements, we cannot accept returns of opened or used products for health and safety reasons. Products eligible for the 60-Day Revane Promise do not need to be physically returned in order to qualify for an approved refund.
Unless otherwise required by applicable law, we are also unable to accept returns or provide refunds for:

  • Gift cards
  • Items marked as final sale
  • Products purchased from unauthorized third-party sellers
  • Products that were not purchased directly through the official REVANE website

Exchanges

REVANE Supplements does not currently offer direct product exchanges. If you would like to purchase a different product, quantity, or variation, please place a new order through our website. If you received the wrong product because of an error with your shipment, please contact our customer support team so we can correct the issue.

Order Cancellations

REVANE orders are submitted for processing shortly after they are placed. Because fulfillment may begin quickly, we cannot guarantee that an order can be changed or canceled after it has been submitted. Once an order has entered processing or fulfillment, it cannot be canceled. Subscription management is handled separately through your REVANE account portal.

Subscription Cancellations

You remain in control of your REVANE subscription. Subscriptions can be managed directly through the subscription management section of your account portal, where you may be able to:

  • Cancel your subscription
  • Skip an upcoming shipment
  • Adjust your delivery schedule
  • Update eligible subscription details. To avoid being charged for an upcoming recurring order, your subscription must be canceled at least 48 hours before your next scheduled billing or shipment date. Once a recurring subscription order has already been processed, it is treated as a completed order and cannot be canceled retroactively.
    For account or subscription assistance, contact our customer support team at [support@tryrevane.com]. Our team can help you navigate the subscription portal, but subscription cancellation requests should be completed through your account.

Contact Us

If you have questions about this Refund Policy or the 60-Day Revane Promise, our customer support team is here to help.
Email: support@tryrevane.com
At REVANE, thoughtful formulas are only part of the standard. Your experience with them matters too.